Search Aftersales Requests — API TikTok Shop

tiktok.return_refund.202603.aftersales.search

Request

Địa chỉ

Xác thực & gian hàng

Tham số request

Ví dụ request

curl -s -X POST "https://partner.quantri360.com/v1/tiktok/return_refund/202603/aftersales/search" \
  -H "Authorization: Bearer $KEY" \
  -H "Content-Type: application/json" \
  -d '{"filters":{"time":{"create_time":{"min_unix_time_inclusive":1792650000,"max_unix_time_exclusive":1792736400}}},"pagination":{"page_size":20}}'

import requests

KEY = "q360_live_..."  # khóa API của brand
r = requests.post(
    "https://partner.quantri360.com/v1/tiktok/return_refund/202603/aftersales/search",
    params={},
    json={
        "filters": {
            "time": {
                "create_time": {
                    "min_unix_time_inclusive": 1792650000,
                    "max_unix_time_exclusive": 1792736400
                }
            }
        },
        "pagination": {
            "page_size": 20
        }
    },
    headers={"Authorization": f"Bearer {KEY}"},
    timeout=60,
)
print(r.status_code)
print(r.json())

const KEY = 'q360_live_...'; // khóa API của brand
const url = new URL('https://partner.quantri360.com/v1/tiktok/return_refund/202603/aftersales/search');
for (const [k, v] of Object.entries({})) url.searchParams.set(k, typeof v === 'object' ? JSON.stringify(v) : String(v));
const r = await fetch(url, {
  method: 'POST',
  headers: { Authorization: `Bearer ${KEY}`, 'Content-Type': 'application/json' },
  body: JSON.stringify({"filters":{"time":{"create_time":{"min_unix_time_inclusive":1792650000,"max_unix_time_exclusive":1792736400}}},"pagination":{"page_size":20}}),
});
console.log(r.status, await r.json());

<?php
$key = 'q360_live_...'; // khóa API của brand
$url = 'https://partner.quantri360.com/v1/tiktok/return_refund/202603/aftersales/search' . '?' . http_build_query([]);
$ch = curl_init($url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Authorization: Bearer ' . $key, 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"filters":{"time":{"create_time":{"min_unix_time_inclusive":1792650000,"max_unix_time_exclusive":1792736400}}},"pagination":{"page_size":20}}');
$res = curl_exec($ch);
$status = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $status, "\n", $res;

Response

Tham số phản hồi (nguyên của TikTok Shop)

Mẫu phản hồi

{
  "code": 0,
  "message": "Success",
  "request_id": "DEMO_REQUEST_0001",
  "data": {
    "aftersales_requests": [
      {
        "id": "100000000000000001",
        "line_items": [
          {
            "return_line_item_id": "100000000000000001",
            "sub_return_line_item_id": "100000000000000001",
            "sku_id": "100000000000000001",
            "main_order_id": "100000000000000001",
            "sku_return_request_id": "100000000000000001"
          }
        ],
        "status": "",
        "sku_return_requests": [
          {
            "order_id": "100000000000000001",
            "return_id": "100000000000000001",
            "return_type": "",
            "return_status": "",
            "arbitration_status": "",
            "role": "",
            "return_reason": "",
            "return_reason_text": "",
            "seller_next_action_response": [
              {
                "action": "",
                "deadline": 1
              }
            ],
            "shipment_type": "",
            "handover_method": "",
            "return_tracking_number": "VNDEMO0001",
            "return_provider_name": "Mẫu minh họa",
            "return_provider_id": "100000000000000001",
            "pre_return_id": "100000000000000001",
            "next_return_id": "100000000000000001",
            "refund_amount": {
              "currency": "VND",
              "refund_total": "10000",
              "refund_subtotal": "10000",
              "refund_shipping_fee": "10000",
              "refund_tax": "10000",
              "retail_delivery_fee": "10000",
              "buyer_service_fee": "10000"
            },
            "return_line_items": [
              {
                "return_line_item_id": "100000000000000001",
                "order_line_item_id": "100000000000000001",
                "sku_id": "100000000000000001",
                "sku_name": "Mẫu minh họa",
                "product_image": {
                  "url": "https://example.com/tep-minh-hoa.pdf",
                  "width": 1,
                  "height": 1
                },
                "product_name": "Mẫu minh họa",
                "seller_sku": "",
                "refund_amount": {
                  "currency": "VND",
                  "refund_total": "10000",
                  "refund_subtotal": "10000",
                  "refund_shipping_fee": "10000",
                  "refund_tax": "10000",
                  "retail_delivery_fee": "10000",
                  "buyer_service_fee": "10000"
                },
                "return_sub_line_items": [
                  {
                    "return_sub_line_item_id": "100000000000000001",
                    "return_line_item_id": "100000000000000001",
                    "sub_order_line_item_id": "100000000000000001",
                    "order_line_item_id": "100000000000000001",
                    "sku_id": "100000000000000001",
                    "sku_name": "Mẫu minh họa",
                    "product_image": {
                      "url": "https://example.com/tep-minh-hoa.pdf",
                      "width": 1,
                      "height": 1
                    },
                    "product_name": "Mẫu minh họa",
                    "seller_sku": "",
                    "refund_amount": {
                      "currency": "VND",
                      "refund_total": "10000",
                      "refund_subtotal": "10000",
                      "refund_shipping_fee": "10000",
                      "refund_tax": "10000",
                      "retail_delivery_fee": "10000",
                      "buyer_service_fee": "10000"
                    }
                  }
                ]
              }
            ],
            "create_time": 1792650000,
            "update_time": 1792650000,
            "discount": {
              "product_platform_discount": "10000",
              "product_seller_discount": "10000",
              "shipping_fee_platform_discount": "10000",
              "shipping_fee_seller_discount": "10000"
            },
            "shipping_fee": {
              "seller_paid_return_shipping_fee_amount": "10000",
              "buyer_paid_return_shipping_fee_amount": "10000",
              "platform_paid_return_shipping_fee_amount": "10000"
            },
            "buyer_keep_item": false,
            "return_shipping_document_type": "",
            "return_method": "",
            "is_combined_return": false,
            "combined_return_id": "100000000000000001",
            "seller_proposed_return_type": "",
            "partial_refund_amount": {
              "partial_refund_total": "10000",
              "currency": "VND"
            },
            "buyer_rejected_partial_refund": false,
            "return_warehouse_address": {
              "full_address": ""
            },
            "exchange_order_lines": [
              {
                "order_line_id": "100000000000000001",
                "sku_id": "100000000000000001",
                "sku_name": "Mẫu minh họa",
                "product_name": "Mẫu minh họa",
                "seller_sku_name": "Mẫu minh họa",
                "product_image": {
                  "url": "https://example.com/tep-minh-hoa.pdf",
                  "width": 1,
                  "height": 1
                },
                "price_detail": {
                  "currency": "VND",
                  "refund_total": "10000",
                  "refund_subtotal": "10000",
                  "refund_shipping_fee": "10000",
                  "refund_tax": "10000"
                }
              }
            ],
            "reshipment_order_id": "100000000000000001",
            "is_quick_refund": false,
            "return_sub_line_items": [
              {
                "return_sub_line_item_id": "100000000000000001",
                "return_line_item_id": "100000000000000001",
                "sub_order_line_item_id": "100000000000000001",
                "order_li

Bắt đầu dùng

1. Đăng ký tài khoản Partner
2. Mở loại dữ liệu thuộc nhóm Đơn hàng ở trang nền tảng
3. Tạo API key (tick kênh TikTok Shop)
4. Gọi theo ví dụ ở trên