Tìm yêu cầu trả hàng / hoàn tiền (bản 202602) — API TikTok Shop

tiktok.return_refund.202602.returns.search

Request

Địa chỉ

Xác thực & gian hàng

Tham số request

Phân trang

Ví dụ request

curl -s -X POST "https://partner.quantri360.com/v1/tiktok/return_refund/202602/returns/search?platform_shop_id=7494000000000000000&page_size=50&sort_field=update_time" \
  -H "Authorization: Bearer $KEY" \
  -H "Content-Type: application/json" \
  -d '{"update_time_ge":1790150000,"update_time_lt":1792742000,"locale":"vi-VN"}'

import requests

KEY = "q360_live_..."  # khóa API của brand
r = requests.post(
    "https://partner.quantri360.com/v1/tiktok/return_refund/202602/returns/search",
    params={
        "platform_shop_id": "7494000000000000000",
        "page_size": 50,
        "sort_field": "update_time"
    },
    json={
        "update_time_ge": 1790150000,
        "update_time_lt": 1792742000,
        "locale": "vi-VN"
    },
    headers={"Authorization": f"Bearer {KEY}"},
    timeout=60,
)
print(r.status_code)
print(r.json())

const KEY = 'q360_live_...'; // khóa API của brand
const url = new URL('https://partner.quantri360.com/v1/tiktok/return_refund/202602/returns/search');
for (const [k, v] of Object.entries({"platform_shop_id":"7494000000000000000","page_size":50,"sort_field":"update_time"})) url.searchParams.set(k, typeof v === 'object' ? JSON.stringify(v) : String(v));
const r = await fetch(url, {
  method: 'POST',
  headers: { Authorization: `Bearer ${KEY}`, 'Content-Type': 'application/json' },
  body: JSON.stringify({"update_time_ge":1790150000,"update_time_lt":1792742000,"locale":"vi-VN"}),
});
console.log(r.status, await r.json());

<?php
$key = 'q360_live_...'; // khóa API của brand
$url = 'https://partner.quantri360.com/v1/tiktok/return_refund/202602/returns/search' . '?' . http_build_query(['platform_shop_id' => '7494000000000000000', 'page_size' => 50, 'sort_field' => 'update_time']);
$ch = curl_init($url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Authorization: Bearer ' . $key, 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"update_time_ge":1790150000,"update_time_lt":1792742000,"locale":"vi-VN"}');
$res = curl_exec($ch);
$status = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $status, "\n", $res;

Response

Tham số phản hồi (nguyên của TikTok Shop)

Mẫu phản hồi

{
  "code": 0,
  "message": "Success",
  "request_id": "DEMO_REQUEST_0001",
  "data": {
    "total_count": 1,
    "next_page_token": "",
    "return_orders": [
      {
        "return_id": "100000000000000001",
        "order_id": "100000000000000001",
        "return_type": "RETURN_AND_REFUND",
        "return_status": "BUYER_SHIPPED_ITEM",
        "role": "BUYER",
        "return_reason": "minh-hoa",
        "return_reason_text": "minh-hoa",
        "create_time": 1792650000,
        "update_time": 1792650000,
        "refund_amount": {
          "currency": "VND",
          "refund_subtotal": "10000",
          "refund_shipping_fee": "10000",
          "refund_tax": "10000",
          "refund_total": "10000",
          "retail_delivery_fee": "10000",
          "buyer_service_fee": "10000"
        },
        "discount_amount": [
          {
            "product_seller_discount": "10000",
            "product_platform_discount": "10000",
            "shipping_fee_seller_discount": "10000",
            "shipping_fee_platform_discount": "10000",
            "currency": "VND"
          }
        ],
        "shipping_fee_amount": [
          {
            "buyer_paid_return_shipping_fee": "10000",
            "seller_paid_return_shipping_fee": "10000",
            "platform_paid_return_shipping_fee": "10000",
            "currency": "VND"
          }
        ],
        "return_line_items": [
          {
            "return_line_item_id": "100000000000000001",
            "order_line_item_id": "100000000000000001",
            "sku_id": "100000000000000001",
            "seller_sku": "",
            "sku_name": "Mẫu minh họa",
            "product_name": "Mẫu minh họa",
            "product_image": {
              "height": 1,
              "url": "https://example.com/tep-minh-hoa.pdf",
              "width": 1
            },
            "refund_amount": {
              "currency": "VND",
              "refund_shipping_fee": "10000",
              "refund_subtotal": "10000",
              "refund_tax": "10000",
              "refund_total": "10000",
              "retail_delivery_fee": "10000",
              "buyer_service_fee": "10000"
            },
            "return_sub_line_items": [
              {
                "return_sub_line_item_id": "100000000000000001",
                "return_line_item_id": "100000000000000001",
                "sub_order_line_item_id": "100000000000000001",
                "order_line_item_id": "100000000000000001",
                "sku_id": "100000000000000001",
                "sku_name": "Mẫu minh họa",
                "product_image": {
                  "url": "https://example.com/tep-minh-hoa.pdf",
                  "width": 1,
                  "height": 1
                },
                "product_name": "Mẫu minh họa",
                "seller_sku": "",
                "refund_amount": {
                  "currency": "VND",
                  "refund_total": "10000",
                  "refund_subtotal": "10000",
                  "refund_shipping_fee": "10000",
                  "refund_tax": "10000",
                  "retail_delivery_fee": "10000",
                  "buyer_service_fee": "10000"
                }
              }
            ]
          }
        ],
        "return_method": "PLATFORM_SHIPPED",
        "shipment_type": "PLATFORM",
        "handover_method": "PICKUP",
        "return_tracking_number": "EA000000000VN",
        "is_quick_refund": false,
        "is_combined_return": false,
        "seller_next_action_response": [
          {
            "action": "SELLER_RESPOND_RECEIVE_PACKAGE",
            "deadline": 1
          }
        ],
        "return_warehouse_address": {
          "full_address": ""
        },
        "combined_return_id": "100000000000000001",
        "return_provider_id": "100000000000000001",
        "return_provider_name": "Mẫu minh họa",
        "arbitration_status": "",
        "pre_return_id": "100000000000000001",
        "next_return_id": "100000000000000001",
        "can_buyer_keep_item": false,
        "return_shipping_document_type": "",
        "seller_proposed_return_type": "",
        "partial_refund": {
          "currency": "VND",
          "amount": "10000"
        },
        "buyer_rejected_partial_refund": false
      }
    ]
  }
}

Bắt đầu dùng

1. Đăng ký tài khoản Partner
2. Mở loại dữ liệu thuộc nhóm Đơn hàng ở trang nền tảng
3. Tạo API key (tick kênh TikTok Shop)
4. Gọi theo ví dụ ở trên